Introduction
1.1 AccessEd ("we," ";us," or "our") is committed to safeguarding the privacy of our website visitors and service users. In this policy, we explain how we handle your personal data.
1.2 By using our website, you consent to the use of cookies per this policy's terms.
1.3 This privacy policy was last updated on 1 December 2023.
Credit
2.1 This document was created using a template from SEQ Legal (http://www.seqlegal.com).
How We Use Your Personal Data
3.1 In this Section 3, we outline:
(a) the general categories of personal data we may process;
(b) the source and specific categories of personal data not obtained directly from you;
(c) the purposes for processing personal data and
(d) the legal bases of the processing.
3.2 We may process usage data, including IP address, geographical location, browser type, and version, for analysing website and service use. Legal basis: Legitimate interests in monitoring and improving our services.
3.3 Account data, including your name and email address, may be processed for operating the website, providing services, and ensuring security. Legal basis: Legitimate interests in proper administration.
3.4 Profile data, such as name, address, and social media IDs, may be processed to enable and monitor website and service use. Legal basis: Legitimate interests in proper administration.
3.5 Service data, including name, address, and workplace details, may be processed for operating the website and providing services. Legal basis: Legitimate interests in proper administration.
3.6 Publication data may be processed to enable publication and administer the website and services. Legal basis: Legitimate interests in proper administration.
3.7 Enquiry data may be processed for offering, marketing, and selling products and/or services. Legal basis: Legitimate interests in proper administration.
3.8 Transaction data, including contact and payment details, may be processed for supplying goods and services and record-keeping. Legal basis: Legitimate interests in proper administration.
3.9 Notification data may be processed for sending relevant notifications and/or newsletters. Legal basis: Performance of a contract.
3.10 Correspondence data may be processed for communication and record-keeping. Legal basis: Legitimate interests in proper administration and communication.
3.11 Personal data may be processed to establish, exercise, or defend legal claims. Legal basis: Legitimate interests in protecting legal rights.
3.12 Do not supply other's; personal data unless prompted.
Providing Your Personal Data to Others
4.1 We may disclose personal data to our group companies, insurers, professional advisers, and relevant fundraisers as necessary for the stated purposes.
4.2 Financial transactions are handled by Stripe. Transaction data is shared for processing payments and refunds and addressing related queries.
4.3 Limited donor personal data may be shared with the relevant fundraiser.
4.4 Our website provider may process data to deliver services and analyse user demographics, interests, and behaviour. Data is stored for a maximum of five years.
4.5 Enquiry data may be disclosed to third-party suppliers for offering, marketing, and selling relevant goods and/or services.
4.6 Other disclosures: We may disclose personal data as required by law or to protect vital interests.
International Transfers of Your Personal Data
5.1 Your personal data may be transferred to countries other than South Africa. The hosting facilities are in South Africa and are protected by appropriate safeguards.
5.2 Acknowledge that published personal data may be available globally via the Internet.
Retaining and Deleting Personal Data
6.1 Personal data will not be retained longer than necessary, typically five years.
6.2 Retention may occur for legal compliance or to protect vital interests.
Amendments
7.1 This policy may be updated. Check the website for the latest version.
7.2 Notification of changes may be sent by email.
Your Rights
8.1 Instruct us to provide your personal information; provide evidence of identity.
8.2 We may withhold personal information to the extent permitted by law.
8.3 Instruct us not to process personal information for marketing purposes.
8.4 You will usually have the option to opt out of marketing use.
Third-Party Websites
9.1 Our privacy policy governs our websites; we're not responsible for third-party websites. Read
their privacy policies before sharing personal or financial data.
9.2 Our policy covers social media pages; refer to social media providers' policies for their data use.
Personal Data of Children
10.1 Our website and services are for persons over 13. Personal data of individuals under 13 will be deleted.
10.2 Report any personal data concerns to us.
Updating Information
11.1 Notify us of corrections or updates to your personal information.
Website Provider
12.1 Our website provider may process data for service delivery, analysis, and research, storing data for a maximum of five years. Your rights are not affected.
About Cookies
13.1 Cookies are used for authentication, status, personalisation, security, and analysis. Cookies do not typically contain personally identifiable information.
Cookies Used by Our Service Providers
14.1 Service providers, like Google Analytics, may use cookies. Google's privacy policy is available at https://www.google.com/policies/privacy/.
Managing Cookies
15.1 Most browsers allow cookie refusal and deletion. Blocking all cookies may impact website usability.
15.2 Blocking cookies may affect website features.
15.3 Users unable to use all features can manage cookies via browser settings.
Our Details
16.1 AccessEd is a registered non-profit organisation (NPO; 289-136) and Public Benefit Organisation (PBO; 930077351) registered in South Africa 17.2
16.2. Our registered office is in Craighall Park, Johannesburg, 2196.
16.3 We occasionally operate from: The Education Hub, Parktown, Johannesburg, 2193.
16.4 Contact us via post, website contact form, or email (hello@access-ed.ngo).
Complaints
17.1 For fundraising-related complaints, contact the Department of Social Development (https://www.dsd.gov.za/).